😪 The Empathy Of Uncertainty 🤔
The Only Certainty Is Uncertainty
On the 18th August 1994, a jury awarded 79 year old, Stella Liebeck $2.7M in punitive damages against McDonald’s.
McDonald executives were stunned.
Back then, McDonald’s served their coffee at a scorching 190° F. Stella bought a takeaway cup. As she sat in her parked car next to her Grandson, she placed the cup between her knees to add cream and sugar.
Th…